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Details On Shipping


COMMON SHIP QUESTIONS & ANSWERS

Is shipping really just $2.95 with no minimum purchase?
YES! Shipping is just $2.95 for your entire order for a 5-10 business day delivery. That's right, whether you buy 1 item or 100 items you pay just $2.95. The only catch is that you must ship within the 48 continental United States.

How Fast will my order ship?

Orders ship within 24 hours! That's right you pay $2.95 shipping and we get your order out the door in 24 hours or less! Keep in mind weekends don't count because our shipping carriers do not work on weekends. If you place an order Friday night, 24 hours is considered Monday. Your tracking information will be emailed shortly after your order ships.


Note: On rare occasions certain products take longer than 24 hours to ship. This is usually due to extreme demand or if the product is made-to-order in the USA or comes from a sister warehouse. You can find this information out by viewing Availability within each product description. Typically you will see Usually Ships in 24 Hours, in the product description. If you however see a longer wait period, we do apologize for the delay.


How long do orders take to arrive?
We ship within 24 hours and orders typically take 5-10 business days to arrive. Sometimes it's faster, but we never want to over-promise. Our $2.95 shipping moves via standard ground shipping, which takes on average 5-10 business days depending on your location. Since we ship 99.99% of products from our Buffalo, NY, warehouse you can guesstimate when in the 5-10 business day range that your products will arrive. Overall it is sometimes hard to guess, that's why we say to expect 5-10 days after your order (weekends do not count as days).

What if I need my order faster?
We can do that! Because we ship 99.99% of products from our main Buffalo, NY, warehouse and we ship within 24 hours, we can ship AS FAST AS YOU WANT. During checkout you'll see faster shipping options listed under our everyday $2.95 shipping. These include: FedEx/UPS and USPS Ground, 3-Day or 2-Day and Overnight and First Overnight shipping. That's right, if you are willing to pay the overnight delivery charge, you can get your order within 24 hours as long as it's placed before 2 p.m. EST.

Many customers opt for FedEx/UPS and USPS Ground, which arrives in 2-5 business days from your order date. For some, your order may even arrive within 24 hours. The best way to know how long your delivery will take is to go to UPS.com, plug in your zip code, our zip code (14227), and the weight (you can just put anything, as weight does not dictate how long a shipment takes). Next choose "Use an already Scheduled pick-up" and hit GET A QUICK QUOTE. The shipping rates won't apply as we pass on all of our discounts, which means you only pay a fraction of the price. What does matter is how long UPS estimates arrival. On average you'll find that if you live in the Northeast your order arrives in 1-2 business days, South or Midwest 2-3 business days and West Coast or Deep South 4-5 days.


What is your cut-off time for all upgraded shipping
?
Good Question. Any orders prior to 2 p.m. Eastern Time, we guarantee that the upgraded shipping order will go out the same day. For example if you order on a Tuesday at 1:59 p.m. ET your upgraded FedEx/UPS and USPS Express shipping will go out the same day. This means if you ordered Overnight shipping, you'll get it Wednesday, 2-Day you'll get it Thursday, 3-Day Friday and Ground, you'll get it within 2-5 business days following the date you placed the order. Orders after 2 p.m. are guaranteed to ship the next day. From there you can estimate the date of arrival based on the shipping method you choose. Once again keep in mind weekends in the shipping world do not count as days.

I live in Hawaii, Alaska or Puerto Rico, how does your shipping work for me?
We can ship your order, however our $2.95 shipping cannot be extended to your location. Upon checkout you'll see the shipping options that are available.


I live internationally, but I'll be attending university in America. Can I order?
Absolutely! We accept PayPal or credit cards from your bill-to address and we can ship your order directly to your university. Please make sure your University address is correct and complete, and we can ship your order for the $2.95 rate or you can upgrade your shipping to get it faster. If you want to place an order today, but you don't want it to ship until a future date, simply email us at help@dormco.com. Include your order # and the date you want your order to ship and we'll pre-pack it and have it scheduled for your desired arrival date. By doing this, you know that if you are coming all the way from England, Australia or whatever country you call home, your dorm stuff will arrive and be ready for your arrival.


Do you take returns?

Of course! Please click here for details.


WAIT ... I have a question you did not answer.
No problem, when in doubt email us at help@dormco.com or call 888 925 2899

Note: DormCo holds the right to ship with UPS or USPS in place of FedEx for Ground, 2DAY, 3Day or Overnight Shipping options. Who we ship with varies, but what does not vary is that fact we will meet the shipping timeframe you select.

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