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Details On Shipping


COMMON SHIP QUESTIONS & ANSWERS

Is shipping really just $4.99 with no minimum purchase?
YES! Shipping is just $4.99 for your entire order for a 2-6 business day delivery. That's right, whether you buy 1 item or 100 items you pay just $4.99. The only catch is that you must ship within the 48 continental United States.

How Fast will my order ship?

Orders ship within 24 hours! That's right you pay $4.99 shipping and we get your order out the door in 24 hours or less! Keep in mind weekends don't count because our shipping carriers do not work on weekends. If you place an order Friday night, 24 hours is considered Monday. Your tracking information will be emailed shortly after your order ships.

How long do orders take to arrive?
We ship within 24 hours and orders take 2-6 business days to arrive based on your location. Our $4.99 shipping moves via standard ground shipping. Since we ship 99.99% of products from our Buffalo, NY, warehouse our system based on your IP location can estimate the total # of days it will take for your order to arrive.

What if I need my order faster?
We can do that! Because we ship 99.99% of products from our main Buffalo, NY, warehouse and we ship within 24 hours, we can ship AS FAST AS YOU WANT. During checkout you'll see faster shipping options listed under our everyday $4.99 shipping. These include: Shipping Fast Pass (Orders Cut the Line and if placed before 2pm your order will ship the same day), Guaranteed 3-Day or Guaranteed 2-Day and Guaranteed Overnight and First Overnight shipping. That's right, if you are willing to pay the overnight delivery charge, you can get your order within 24 hours as long as it's placed before 2 p.m. EST.

Many customers opt for
Shipping Fast Pass, which arrives 1 day faster than our $4.99 Ground option. Why? Because Fast Pass orders get priority. Your order moves to the front of the line and if your order is placed before 2pm it will ship the same day. Added Bonus: Shipping Fast Pass doesn't just move your order to the front of the queue it also ensures if there is an inventory shortage, your order as a Fast Pass order will get priority over previous orders not placed with Shipping Fast Pass.

What is your cut-off time for all upgraded Shipping Fast Pass
?
Good Question. Any orders prior to 2pm Eastern Time, we guarantee that the upgraded Shipping Fast Pass order will go out the same day. For example if you order on a Tuesday at 1:59pm ET and select
Shipping Fast Pass at checkout your order will go out the same day. This means if you ordered Overnight shipping, you'll get it Wednesday, 2-Day you'll get it Thursday, 3-Day Friday and Ground, you'll get it within the # of business days stated on the website. Orders after 2pm are guaranteed to ship the next day.

I live in Hawaii, Alaska or Puerto Rico, how does your shipping work for me?
We can ship your order, however our $4.99 shipping cannot be extended to your location. Upon checkout you'll see the shipping options that are available.


I live internationally, but I'll be attending university in America. Can I order ?
Absolutely! We accept PayPal or credit cards from your bill-to address and we can ship your order directly to your university. Please make sure your University address is correct and complete, and we can ship your order for the $4.99 rate or you can upgrade your shipping to get it faster. If you want to place an order today, but you don't want it to ship until a future date, simply email us at help@dormco.com. Include your order # and the date you want your order to ship and we'll pre-pack it and have it scheduled for your desired arrival date. By doing this, you know that if you are coming all the way from England, Australia or whatever country you call home, your dorm stuff will arrive and be ready for your arrival.


Do you take returns?

Of course! Please click here for details.


WAIT ... I have a question you did not answer.
No problem, when in doubt email us at help@dormco.com or call 888 925 2899

Note: DormCo holds the right to ship with UPS or USPS in place of FedEx for Ground, 2DAY, 3Day or Overnight Shipping options. Who we ship with varies, but what does not vary is that fact we will meet the shipping timeframe you select.

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